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Billing & Payments

When will I be charged for my order?

You will be charged on the day your next order is scheduled to be shipped.

How do I use my gift card?

When you refer a friend or family member and they use your name while signing up as a Preferred Customer, we will send you a $10 gift card to Balance of Nature. Gift cards can be used by calling Balance of Nature at 435.688.7454 and applying them to

What is the pre-authorization or pending charge on my card?

Payment processes happen quickly, so it is unlikely that you will see a pre-authorization or pending charge at all. If you do see this in your bank account, your order will be charged soon. A pending or pre-authorization charge is a temporary hold th

How do I update the payment method on my account?

It is easy to update the payment method on your account:. Go to BalanceofNature.com and log in. Under My Account, select Manage Subscriptions. On your subscription, select Address and payment details. On Address and payment details select Manage paym

How to update my credit card?

Option 1: Call Us. If you call us at 800.246.8751, we’ll be happy to update your credit card for you. Option 2 - Easily Do It Yourself!. Step 1. Go to BalanceofNature.com/login to log in to your account. If you have trouble logging into your account,